Privacy Policy

Effective Date: October 21, 2025
Last Updated:

At Carolina 3D Print Studio (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information through our website (www.carolina3dprintstudio.com) and related services (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide to Us

When you contact us, request a quote, or place an order, we may collect:

  • Your name, email address, phone number, and mailing address

  • Payment information (processed securely through our payment provider)

  • 3D model files, design specifications, or related order details

  • Messages, inquiries, or feedback you send us

b. Information Automatically Collected

When you visit our website, we automatically collect certain information such as:

  • IP address and general location (city, state, or region)

  • Browser type, operating system, and device information

  • Pages visited, time spent on the site, and referring URLs

  • Cookies and similar technologies for analytics and ad personalization

c. Cookies and Tracking Technologies

We use cookies and analytics tools (like Google Analytics and Google Ads) to improve website performance and deliver relevant ads. You may disable cookies in your browser settings, though some features of our website may not function properly without them.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders or quote requests

  • Communicate with you regarding your order, project, or inquiry

  • Improve our website, services, and customer experience

  • Send marketing communications (only if you’ve opted in)

  • Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information in limited cases, including:

  • Service Providers: With third-party vendors that assist in operations (e.g., payment processors, shipping carriers, analytics providers).

  • Legal Requirements: When required by law, regulation, or legal process.

  • Business Transfers: If our business is sold or reorganized, your information may be part of that transaction.

All third parties who process your data on our behalf are required to maintain appropriate data protection standards.

4. Payment Processing

All payments are securely handled through third-party providers (such as Squarespace Payments or Stripe).
We do not store or have direct access to your full credit card information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
While we strive to secure your data, no online transmission or storage system can be guaranteed 100% secure. You acknowledge this inherent risk by using our Services.

6. Data Retention

We retain your information for as long as necessary to fulfill the purpose it was collected for — typically for order history, accounting, or legal compliance.
You may request that we delete your information by contacting us (see Section 10).

7. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent to marketing communications

  • Object to certain data uses (such as targeted advertising)

To exercise these rights, please contact us directly. We will respond within a reasonable timeframe.

8. Email Communications

If you subscribe to our newsletter or contact us through the site, we may send emails about new services, promotions, or updates.
You can opt out at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

9. Google Ads, Analytics, and Remarketing

We use Google Analytics and Google Ads to analyze website traffic and deliver targeted advertising.
Google may use cookies to track your activity across our site and others to show relevant ads (“remarketing”).
You can opt out of Google’s use of cookies by visiting: https://adssettings.google.com/

10. Children’s Privacy

Our Services are not directed toward individuals under 18 years old.
We do not knowingly collect personal information from minors. If we become aware that we have received such data, we will promptly delete it.

11. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our Services after such updates constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Carolina 3D Print Studio
📧 Email: carolina3dprintstudio@gmail.com
🌐 Website: www.carolina3dprintstudio.com
📍 Charlotte, North Carolina